1. Purpose of Personal Information Collection and Use
Name, contact information, email, consultation contact type, preferred consultation time, and consultation notes are used to secure smooth communication channels, deliver event information, analyze access frequency, or utilize used as statistical data for member service analysis.
2. Retention and Use Period of Personal Information
- Collected customer personal information is deleted from the database when it becomes unnecessary due to achievement of processing purposes, etc.
- When an information provider requests deletion of personal information, it is deleted immediately. However, it may be retained for the period required by other laws and regulations.
- Records related to consumer complaints or dispute resolution: 3 years
(Act on Consumer Protection in Electronic Commerce, etc.)
- Records on collection/processing and use of credit information: 3 years
(Act on the Use and Protection of Credit Information)
- Records on identity verification: 6 months
(Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
3. Right to Refuse Consent for Personal Information Provision and Disadvantages or Restrictions of Refusal
You have the right to refuse consent to the provision of personal information, and no disadvantage will result from such refusal. However, in this case, you may not receive certain notifications regarding hospital-related updates or medical services.
※ Personal information will not be used for any purposes other than what the provider has agreed to. You may request access, correction, or deletion from the personal information manager if you wish to withdraw consent.
